Contact Us

Your feedback matters

Every submission lands with the editorial team, not a robot. We read each message and use the comments to fix errors, sharpen comparisons, and flag gaps in our coverage of Skycity. If a page misleads, the fastest way to get it corrected is to tell us exactly where the problem sits.

Repeated themes shape our review priorities. When several readers flag the same issue, that item moves up the queue for a fresh check. We treat the form as a direct line to the people who actually use the site, and we treat what you send accordingly.

What to include

A useful message names the page it concerns and the detail that looks wrong. If a bonus figure, wagering term, or payout estimate seems off, quote what you saw and, where possible, say what you believe the correct figure should be. Screenshots help, but a clear description works fine.

Questions about the casino itself reach us too, though we cannot act as Skycity customer support. We will point you to the right official channel when we can, but the form is not a substitute for contacting the operator directly.

How your information is handled

Information written into the form is used for the purpose you sent it: responding to your question, investigating a reported error, or improving the relevant page. We do not sell or share the contents of submissions with third parties, and we do not use the contact form as a basis for marketing.

We keep messages only as long as necessary to resolve the matter and to maintain a record of corrections made. Anything you mark as confidential stays within the editorial team. When you ask us to delete your submission, we honour that request.

Privacy and transparency

You never need to include more than the minimum to make your point. Names, account details, and betting history are not required for us to act on feedback. If you do include personal information, we handle it carefully and do not repeat it beyond the team working on your case.

We are an independent review site, not part of Skycity. Our editorial judgments are ours alone, and reader input never buys favourable coverage. If you believe a review is unfair, the form is the right place to say so, and we will revisit the material with fresh eyes.

For urgent matters involving your own betting activity, contact Skycity directly or use the responsible-gambling tools on its site. The contact form here is for feedback about this website and its content, not for account or dispute issues.